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When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader. You may have received poor service or you may want to switch energy suppliers or cancel a contract. You can also learn more about what you can expect to find in a consumer contract. Citizens’ Advice Guide – Consumer gives you information on your rights and how to take action.
Consumer advice is available face to face, by telephone or by email. Please visit our contact us page.